Unlock your stay more quickly at select Hyatt hotels with Apple Wallet.
We’ve transformed your stay at select Hyatt hotels by simplifying the digital key experience on iPhone and Apple Watch—leveraging Apple Wallet for seamless entry to guest rooms, fitness areas, and other common areas at participating Hyatt hotels and resorts.
As the first hotel brand to offer room key in Apple Wallet on your iPhone and Apple Watch, our new feature complements the Hyatt digital check-in experience, which enables members to personalize their stay from room upgrades and selecting housekeeping preferences, to early check-in and late checkout for elite members and more, all available through the World of Hyatt app.
The convenience of bypassing the front desk and entering your room by simply holding your iPhone or Apple Watch near the door lock means that you have more time for you—and our colleagues can have more time to dedicate to making your stay memorable.
Enjoy these key features
Simply hold your iPhone or Apple Watch near the door lock to access your room or common area. No digging through apps or menus.
You can check in via room key in Apple Wallet, bypassing the front desk and heading straight to your room as soon as it’s available.
Automatic background updates:
If you change rooms or add a few extra nights to your stay, your room key in Apple Wallet automatically updates—so there's no extra work for you and no extra trips to the front desk.
If you’re out late to dinner and your iPhone needs to be charged, you’ll continue to be able to access your hotel room. Your room key in Apple Wallet will work for up to five hours after your device is in need of a charge.
After booking your stay at a hotel that supports room key in Apple Wallet, you can add your room key to Apple Wallet via the World of Hyatt app. Just tap the button that says “Add your room key to Apple Wallet” on your upcoming stay card and follow the steps.
Once your room key has been added to Apple Wallet and you’ve checked in, your room key will automatically activate so that you can securely access your room, the pool, fitness center, and other common spaces without opening an app or unlocking your device. Simply hold your iPhone or Apple Watch against the lock until you hear a click.
When you add a room key to Apple Wallet on your iPhone, it is automatically added to your paired Apple Watch.
For even more details, see the Frequently Asked Questions below.
Participating hotels & resorts
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