What is IfOnly?
IfOnly offers its customers access to not-your-typical sightseeing experiences, which are carefully curated to “wow” and be memorable. To learn more about IfOnly and some of the experiences that they offer, please visit www.IfOnly.com.
What are the details of the collaboration between Hyatt and IfOnly?
Hyatt is partnering with IfOnly for a limited time, to bring hundreds of exclusive unforgettable experiences directly to Hyatt guests in one of three ways:
1. Destination Experiences: Hyatt guests that have booked travel to New York City or San Francisco will have the opportunity to book Hyatt IfOnly Destination Experiences in these destination cities.
2. Local Experiences: Hyatt guests that live in Chicago will have the opportunity to book Hyatt IfOnly Local Experiences to try something different in their hometown.
3. Travel-worthy Experiences: Hyatt guests that are interested in traveling but are looking for some inspiration can book unique Hyatt IfOnly Travel-worthy Experiences across several different destinations.
How do I book a Hyatt IfOnly Experience?
Exclusive Hyatt IfOnly Experiences can be booked by calling (415) 376-4640 (M-F, 9am – 6pm PT), by emailing firstname.lastname@example.org or by visiting one of the following websites:
• For IfOnly San Francisco Destination Experiences visit www.ifonly.com/worldofhyattsf
• For IfOnly New York City Destination Experiences visit www.ifonly.com/worldofhyattny
• For IfOnly Local Experiences visit www.ifonly.com/worldofhyattchi
• For IfOnly Travel-worthy Experiences visit www.ifonly.com/worldofhyatttravelexperiences
When can I book a Hyatt IfOnly Experience?
We are excited to announce that qualifying Hyatt guests can book and participate in Hyatt IfOnly Experiences between September 29, 2017 and March 31, 2018.
When are the Hyatt IfOnly Experiences?
Dates, times and availability vary by Hyatt IfOnly Experience. You can select your preferred date and time when you book your Hyatt IfOnly Experience and an IfOnly luminary will then be in touch with you to finalize scheduling.
How do I pay for a Hyatt IfOnly Experience?
You can pay for a Hyatt IfOnly Experience using a valid credit card or by redeeming your World of Hyatt points.
How much does a Hyatt IfOnly Experience cost?
• Credit Card: The cost varies for each Hyatt IfOnly Experience.
• World of Hyatt Points: The number of points required varies for each Hyatt IfOnly Experience.
What is the cancellation policy for Hyatt IfOnly Experience?
IfOnly cancellation policies apply to all purchases of Hyatt IfOnly Experiences. All Hyatt IfOnly Experiences are final sales; returns will not be accepted and refunds will not be given. If a Hyatt IfOnly Experience is canceled by the artist or athlete, and the experience cannot be rescheduled within 30 days, you will receive a refund based on your original payment method:
• Credit Card: The cost of the Hyatt IfOnly Experience will be refunded to your original credit card.
• World of Hyatt Points: Any World of Hyatt points used for the Hyatt IfOnly Experience will not be returned to the member’s account, but instead the member will receive an IfOnly credit, valid up to one (1) year from the date of issuance, worth the monetary value of the canceled Experience.
Is airfare or lodging included in the price of a Hyatt IfOnly Experience?
Airfare and lodging are not included in the price of the Hyatt IfOnly Experiences.
Is a Hyatt hotel stay required to book a Hyatt IfOnly Experience?
Staying at a Hyatt property is not required, but it is encouraged for both Destination Experiences and Travel-worthy Experiences.
Is World of Hyatt membership required?
Being a World of Hyatt member is not required, but it is encouraged for all IfOnly Experiences. However, membership is required if you would like to earn Bonus Points for eligible IfOnly Experiences spend, and you must be a member at the time of purchase in order to earn points. Membership is free and available at www.worldofhyatt.com.
Does IfOnly participate in the World of Hyatt loyalty program?
Yes. World of Hyatt members can earn Bonus Points for Hyatt IfOnly Experiences and redeem points for Hyatt IfOnly Experiences.
How do I earn World of Hyatt points on Hyatt IfOnly Experiences?
World of Hyatt members will earn 3 Bonus Points per eligible U.S. Dollar spent on Hyatt IfOnly Experiences during the promotion period.
How long until the Bonus Points show up in my World of Hyatt account?
Please allow 4-6 weeks after completion of the Hyatt IfOnly Experience for your Bonus Points to be deposited into your World of Hyatt account.
Can more than one World of Hyatt member earn points for a Hyatt IfOnly Experience?
Points for one Hyatt IfOnly Experience transaction cannot be allocated to more than one member.
Can I earn World of Hyatt points on non-Hyatt IfOnly Experiences?
No, you cannot earn World of Hyatt points on any of the IfOnly Experiences that are not exclusive to Hyatt.
Can I earn World of Hyatt points on an IfOnly Experience that occurred before or after the promotional period?
No, World of Hyatt Bonus Points can only be earned on a Hyatt IfOnly Experience between September 29, 2017 and March 31, 2018.
I participated in an eligible Hyatt IfOnly Experience but didn’t receive my points. How can I get points for my eligible spend?
Please contact Hyatt customer service within 60 days of completing the Hyatt IfOnly Experience toll-free at (800) 544-9288 in the U.S. or Canada or at (402) 593-8615 if outside the U.S. or Canada.
Can I redeem points for a Hyatt IfOnly Experience?
World of Hyatt members can redeem points for Hyatt IfOnly Experiences. When a member redeems World of Hyatt points for a Hyatt IfOnly Experience, the corresponding number of points will be automatically deducted from the Member’s account within approximately three (3) days of purchase.
When can I redeem points for Hyatt IfOnly Experiences?
World of Hyatt members can redeem points for Hyatt IfOnly Experiences between September 29, 2017 and March 31, 2018.
How many points do I need to redeem for a Hyatt IfOnly Experience?
The number of points required varies for each Hyatt IfOnly Experience.
Can I redeem Points + Cash for Hyatt IfOnly Experiences?
No, you cannot redeem Points + Cash for Hyatt IfOnly Experiences at this time.
I want to book a Hyatt IfOnly Experience with points. Why was I asked for a valid credit card?
All Hyatt IfOnly Experience purchases, even those made with World of Hyatt points, are subject to availability and must be made in advance and guaranteed with a valid credit card.